MODULE 3

Well done, you’ve made it to the last module (plus a short recap)

Let’s see how to take this to the Advanced level (become a Team Leader)

What a Team Leader does (recruits, trains, and manages agents

How much you can get paid in this role

How to level up to this position (be reliable, responsible, professional, etc.)

How to earn bonus payments (improve average agent performance, etc.)

Don’t forget, this is more senior live chat work. You can start out with the Customer Service and Subject Matter Expert jobs, which you can begin with no experience to start getting paid from module 1. Then work your way up to the more complex, higher-paying jobs.